Gyroscope, an exhibit design firm based in Oakland, CA has just released a report on how museums are using “new communication technologies to enhance and extend the visitor experience.”
The paper Museums in Transition: Emerging Technologies as Tools for Free-Choice Learning was commissioned by the Science Museum of Virginia. Based on reviewing available publications along with interviews of twenty-four museum professionals (including myself), the report takes a comprehensive look at how museums are using Web 2.0 technologies, handheld devices, and other innovations. Museums in Transition is available as a PDF file on the Gyroscope website.